Our primary concern is the safety and well being of our team and community. It is our responsibility to ensure that the safety our team and valued customers is top priority during these unprecedented times.
If you have any questions or concerns, we are here to help.
Can I still place an order from eu.heys.com?
Yes, our website is still in operation and orders will be accepted upon submission
When will my order ship?
Orders will ship within 1 business day
Can I cancel my order?
Yes, you can cancel your order. Please reach out to our customer service team at EU@heys.com and reference the order number you wish to cancel.
Will the Return period be extended?
Yes, we will be extending our return periods for all qualified orders.
Are you open to the public?
No, our office is not open to the public