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Cookie Policy

Heys EU GmbH ("we," "our," "us") is committed to ensuring transparency and compliance with the General Data Protection Regulation (GDPR) regarding our use of cookies and tracking technologies on our website. 

1. What Are Cookies?

Cookies are small text files placed on your device (computer, smartphone, or tablet) when you visit our website. Cookies enable the website to recognize your device, store preferences, and enhance your browsing experience. 

2. Types of Cookies We Use 

2.1 Essential Cookies 

These cookies are necessary for the website to function and cannot be switched off in our systems. They include: 
Session cookies that enable basic navigation and site features. 
Security cookies to ensure safe interactions. 

2.2 Performance Cookies 

These cookies collect information about how visitors use our website. This data is aggregated and anonymous and helps us improve website performance. 

2.3 Functionality Cookies 

These cookies allow the website to remember choices you make (e.g., language preferences or login details) and provide enhanced features. 

2.4 Targeting/Advertising Cookies 

These cookies track browsing habits and enable us to show ads that are more relevant to your interests. They may be set by us or third-party advertising networks. 

3. Third-Party Cookies 

We may use third-party services, such as Google Analytics and advertising networks, that place cookies on your device for analytical and targeting purposes. These providers are subject to their own privacy policies. We encourage you to review them to understand how your data is handled. 

4. How We Use Cookies 

We use cookies to: 

Enable and support website functionality. 
Analyze website performance and user behavior. 
Provide personalized content and recommendations. 
Facilitate targeted advertising campaigns. 

5. Managing Your Cookie Preferences 

You can manage your cookie preferences at any time by: 

5.1 Adjusting Browser Settings 

Most web browsers allow you to control cookies through their settings. You can: 

Block all cookies. 
Delete existing cookies. 
Set preferences for specific websites. 
For more information, consult your browser’s help documentation. 

5.2 Cookie Banner Notification 

When you first visit our website, a cookie banner will appear on the bottom of the page. The banner will provide information about the store cookie policy and the store privacy. You can update these preferences at any time through the "Browser settings" as mentioned previously. 

6. Legal Basis for Using Cookies 

Under GDPR, we process non-essential cookies (e.g., performance, functionality, and targeting cookies) based on your consent. Essential cookies are processed under the legitimate interest basis, as they are required for the website to function. 

7. Retention Periods 

Cookies have varying retention periods. Some are deleted as soon as you close your browser (session cookies), while others remain on your device until they expire or are manually deleted (persistent cookies). For specific cookie retention periods, please refer to our Cookie List. 

8. Changes to This Cookie Policy 

We may update this policy periodically to reflect changes in technology or legal requirements. Any updates will be posted on this page, and significant changes will be communicated via email or a notice on our website. 

9. Contact Us 

If you have any questions about this Cookie Policy, please contact us at:  

Heys EU GmbH 
Email: Service.EU@heys.com 

Thank you for trusting us with your data. We are committed to ensuring a safe and transparent online experience.